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Social Media Listeningsocial-media

Track your online reputation

Social Metrics that help you improve real business results

Identify and analyze conversations about your company, products and competitors. Improve sales, customer satisfaction and engagement. Keep your Brand Reputation under control.

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content-flow

Community Engagement

Engage and create brand influencers. Understand trends and opinions, and predict troubles.

Split the flow between your team and manage the process workflow: identify, engage, review, validate.

Social Media Listening at its best.

 

 

The Social Media Listening Process

 

listen

1. LISTEN

Search of desired keywords within articles and opinions from Social Media and Web Sources

filter

2. FILTER

Our semantic filters scan contents to exclude: spam, duplicates, different languages, synonyms, homonyms

understand

3. UNDERSTAND

Our semantic engine transforms contents into structured data with entities, relations and objects

analyze

4. ANALYZE

Data is analyzed and presented using KPI and Reports